Healthcare Business Process Management

The Work Behind Better Healthcare.

HSPL combines healthcare expertise, disciplined processes and technology-enabled operations to help U.S. healthcare organizations improve efficiency, strengthen compliance and scale with confidence.

Mumbai, India · U.S.-Focused Delivery · Global Operating Model
Who we serve

Healthcare operations, delivered differently.

We support the organizations that keep healthcare moving—without asking them to build every operational capability internally.

01

RCM Companies

Extend operational capacity and strengthen the delivery engine behind your client relationships.

Build your delivery capacity →

02

Providers & Groups

Reduce the operational burden surrounding patient care, practice revenue and administration.

Discuss your operations →

03

Healthcare Organizations

Build scalable support around specialized healthcare business processes and workflows.

Explore a partnership →

Operating philosophy

People. Process. Technology.

PEOPLE

Healthcare expertise

Experienced professionals who understand the work, workflow and responsibility that comes with healthcare operations.

PROCESS

Disciplined execution

Documented, measurable and continuously improved workflows built around accuracy and accountability.

TECHNOLOGY

Technology with purpose

Automation, analytics and integration applied where they improve productivity, visibility and scalability.

Capabilities

One operating partner. Multiple healthcare functions.

Support across the revenue cycle and the administrative functions surrounding patient care.

Revenue Cycle Management

End-to-end RCM, billing, coding support, claims, A/R, denials, payment posting and patient billing support.

RCMBillingA/R

Patient Access & Pre-Service

Eligibility, benefits verification, prior authorization, referrals, patient financial assistance and pre-service workflows.

EligibilityAuthorization

Provider & Practice Administration

Credentialing, enrollment, contract management, virtual support and administrative workflows.

CredentialingEnrollment

Technology & Automation

Workflow automation, RPA, work-queue management, reporting, analytics and integration support.

AutomationAnalytics
View all capabilities
Global delivery model

India-based. U.S.-focused. Globally connected.

Headquartered in Mumbai, HSPL operates from India while designing delivery around the requirements of U.S. healthcare.

Our model combines healthcare operations talent, cross-time-zone coverage and cost-effective delivery with processes aligned to the U.S. healthcare environment.

Why our delivery model works →

U.S.Healthcare expertise
GlobalTime-zone advantage
ScalableWorkforce model
Cost-effectiveDelivery economics
Trust & performance

Built on trust. Measured by performance.

TRANSPARENCY

Visibility

Clear communication, defined responsibilities and visible performance.

SCALABILITY

Capacity

Operational capacity that can grow or change as your requirements evolve.

ETHICAL

Responsibility

Respect for patients, clients, data and the responsibilities of working in healthcare.

How we work

A partnership model, not a hand-off model.

From discovery through continuous improvement, we create clear accountability, controlled transition and measurable delivery.

01 UnderstandWorkflows, systems, volumes and objectives.
02 DesignPeople, process, technology and governance.
03 TransitionKnowledge transfer, training and controlled implementation.
04 OperateDedicated teams against agreed standards.
05 MeasureQuality, productivity and operational outcomes.
06 ImproveContinuous refinement as needs evolve.
See how we work
Careers at HSPL

Build the work behind better healthcare.

Join a healthcare operations company where people, process and technology come together to solve real problems for U.S. healthcare organizations.

Explore Careers

Your career. Your capability. Your impact.

Grow your expertise across RCM, coding, patient access, credentialing, operations, technology and leadership.

Start a conversation

Let’s Make Healthcare Work Better.

Tell us what you need to improve, scale or take off your team’s plate.

Talk to HSPL

Scroll to Top