Healthcare operations across the work that keeps revenue and service moving.
Our capabilities can be delivered as individual functions, connected workflows or broader operating support.
Revenue Cycle Management
End-to-end or function-specific support across charge entry, billing, claims, A/R, denials, payment posting and patient billing.
Medical Billing & Coding
Structured billing and coding support aligned to client workflows and applicable U.S. coding and payer requirements.
Patient Access & Pre-Service
Eligibility, benefits verification, prior authorization, referrals and related pre-service functions.
Patient Financial & Administrative Support
Patient billing queries, financial assistance workflows and administrative communication.
Credentialing & Enrollment
Provider credentialing, payer enrollment and related lifecycle support.
Virtual & Healthcare Administrative Support
Trained operational support for practices, RCM companies and healthcare organizations.
Technology & Automation
Workflow automation, RPA, work-queue management, analytics and integration support where technology improves the operating model.
Custom Healthcare Operations
Specialized workflows designed around your systems, volumes, policies and operating requirements.
Healthcare compliance is part of the process.
HSPL builds compliance considerations into training, workflows and quality controls. Relevant frameworks may include HIPAA, CMS requirements, ICD-10 and CPT, depending on the service and client environment.
Compliance requirements vary by client, function and workflow. HSPL processes are designed to support client compliance obligations and are implemented in accordance with applicable agreements, policies and procedures.
Need a capability we haven’t listed?
Start with the work. We can explore the operating model together.